Key points

Public Transport Journeys

  • In 2023-24, there were 78.2 million journeys on public transport; this was an increase of 4.8 million or 6.5% since 2022-23, but a decrease of 6.2% from 2019-20 (83.4 million).
  • During 2023-24, there were, 64.4 million bus passenger journeys, an increase of 6.3% when compared with 2022-23 (60.6 million), but a decrease of 5.6% from 2019-20 (68.3 million journeys).
  • There were 13.8 million rail passenger journeys in 2023-24, an increase of 7.1% when compared with 2022-23 (12.9 million) but a decrease of 8.5% from 2019-20 (15.1 million).
  • In March 2024, the number of bus passenger journeys reached its highest monthly level since the beginning of the pandemic with 7.8 million journeys. In the same month, rail passenger journeys reached a post-pandemic peak of 1.55 million.

Public Transport Vehicles

At the end of March 2024:

  • there were 1,070 Ulsterbuses, 288 Metro buses and 34 Gliders in operation which were, on average, 9.4 years, 7.1 years, and 5.5 years old respectively.
  • 44 Ulsterbuses and 103 Metro buses were zero emission vehicles, accounting for 10.6% of all buses in operation.
  • all 34 Gliders were diesel hybrid vehicles, accounting for 2.4% of all buses in operation.
  • there were 164 rail carriages in operation, with an average age of 18 years.

Public Transport Staff

  • The full-time equivalent (FTE) number of staff employed by Translink in 2023-24 was 4,156, an increase of 3.9% on the number of staff in 2022-23 (4,000); 2,997 of those staff were in connection with buses (72.1%) and 1,159 with rail (27.9%).

Infographic

Infographic displaying key findings from the report

Introduction

This report presents statistics on public transport operated by Translink in Northern Ireland and it brings together information on public transport journeys, vehicles and staff. This is an annual official statistics report produced by the Analysis, Statistics and Research Branch (ASRB) of the Department for Infrastructure (DfI). It has been produced in accordance with the Code of Practice for Statistics, complying with the pillars of Trustworthiness, Quality and Value.

Uses of the data

This report is used for a range of purposes, for example, to inform policy and planning, set objectives and respond to queries. The Public Transport Operations Division (PTOD) within DfI has recognised that there is a need for official statistics on public transport to support the independent and transparent monitoring of the Public Service Agreement with Translink and to enable evidence-based decision making. Following publication of the first Public Transport Statistics report, a user engagement survey was carried out and an outcome summary of the responses has been published. This highlights that the statistics are also used for briefings to senior managers etc., for monitoring and benchmarking and for general information.

User information

The report includes user guidance and is published alongside a Background Quality Report (BQR) and a Quality Assurance of Administrative Data report (QAAD). The BQR provides information on the quality of the data used to produce the official statistics, including their accuracy and reliability, coherence and comparability, and timeliness and punctuality. The QAAD is a quality assessment of the administrative data sources which are used to produce the public transport statistics. This assessment found that the level of risk of quality concerns in these sources is low. Whilst the report is fully comprehensive in terms of data on public transport operated by Translink, users should however note that data from private providers of transport in Northern Ireland are not included in the report.

This report includes data on public transport passenger journeys during the Coronavirus (COVID-19) pandemic. From late March 2020 and during the reporting year 2020-21, there were movement restrictions in place across Northern Ireland. While there were no movement restrictions in place during 2021-22, there were points throughout the year when people were advised to work from home where possible. The timetable operated by Translink was therefore flexed according to demand and COVID-19 movement restrictions. For further detail see the user guidance.

Public Transport Journeys

In 2023-24, there were 78.2 million journeys on public transport; this was an increase of 4.8 million or 6.5% since 2022-23. The number of passenger journeys was still lower when compared with 2019-20 (83.4 million), a decrease of 6.2%. During 2023-24, there were, 64.4 million bus passenger journeys, an increase of 6.3% when compared with 2022-23 (60.6 million), but a decrease of 5.6% from 2019-20 (68.3 million). Of the 64.4 million bus passenger journeys, 54.8% were on Ulsterbus (35.3 million) and 45.2% were on Metro/Glider (29.1 million) (Figure 3). There were 13.8 million rail passenger journeys in 2023-24, an increase of 7.1% when compared with 2022-23 (12.9 million) but a decrease of 8.5% from 2019-20 (15.1 million).

Further breakdowns of bus passenger journeys by Ulsterbus, Metro and Glider are available in associated Excel and OpenDocument Spreadsheets (ODS).

Figure 1 Public Transport Passenger Journeys: 2019-20 to 2023-24

Figure 2 shows monthly passenger journeys by bus and rail between April 2019 and March 2024. In April 2020 passenger journeys fell to a low of 0.36 million with 0.3 million bus journeys and 0.06 million rail journeys. At this time, travel restrictions were in place, schools were closed and Translink were operating services for essential workers. Passenger journeys continued to fluctuate as COVID-19 restrictions were eased and the ‘Eat Out to Help Out’ scheme was introduced (August 2020); this was followed by further school closures in January to March 2021. During this period the timetable operated by Translink was therefore flexed according to demand – see user guidance for further information. In March 2024, the number of bus passenger journeys reached its highest monthly level since the beginning of the pandemic with 7.8 million journeys. In the same month, rail passenger journeys reached a post-pandemic peak of 1.55 million.

Monthly passenger journeys are also available on the NISRA data portal under the theme Travel and Transport.

Figure 2 Monthly Public Transport Passenger Journeys: April 2019 to March 2024

Figure 3 Bus Passenger Journeys: 2019-20 to 2023-24

Overall passenger receipts amounted to £192.2 million in 2023-24, an increase of 11.8% from the 2022-23 figure of £171.9 million and an increase of 6.1% from the total passenger receipts in 2019-20 (£181.1 million). Bus passenger receipts totalled £135.8 million in 2023-24, an increase of 10.9% from the 2022-23 figure of £122.5 million, and an increase of 4.5% on the 2019-20 figure of £130.0 million. Of the £135.8 million, £91.1 million was from Ulsterbus and £44.8 million was from Metro and Glider. Rail passenger receipts amounted to £56.4 million in 2023-24, an increase of 14.0% from the 2022-23 figure of £49.5 million and an increase of 10.2% from 2019-20 (£51.2 million). Users may wish to note that Translink made revisions to their fares from 6 March 2023. Further changes to rail fares on some routes were also implemented on 6 November 2023 – see user guidance for further information.

Figure 4 Public Transport Passenger Receipts: 2019-20 to 2023-24

In 2023-24, there were 279.0 million passenger miles travelled by rail, an increase of 8.3% when compared with the 2022-23 figure of 257.8 million but a decrease of 7.0% from 2019-20 (299.9 million).

Figure 5 Rail Passenger Miles: 2019-20 to 2023-24

Approximately 54% (34.8 million) of bus passenger journeys in 2023-24 were made by paying customers, while 78% (10.8 million) of rail passenger journeys were made by paying customers. Full fare concessions comprised 13% of bus passenger journeys and 16% of rail passenger journeys in 2023-24. The remaining 33% of bus passenger journeys and 6% of rail passenger journeys were in relation to subsidised school journeys. See user guidance for further information.

Further breakdowns of bus fare paying journeys by Ulsterbus, Metro and Glider are available in associated excel and ODS documents.

Figure 6 Passenger Journeys by paid and subsidised travel: 2019-20 to 2023-24

Of the 34.8 million paid journeys on buses in 2023-24, 32% were paid for by cash and 68% were paid for by non-cash payments (i.e. payment by card/Apple Pay/Account Based Ticketing (ABT)/Smartcard). In 2023-24, of the 10.8 million paid journeys by rail, 44% were paid for by cash and 56% were paid for by non-cash payments. Figure 7 shows that the percentage of bus journeys paid for by non-cash payments has been increasing since 2019-20 while the percentage of rail journeys paid by non-cash payments has increased since 2020-21 and has now exceeded the 51% of non-cash journeys in 2019-20.

Figure 7 Paid Passenger Journeys by payment type: 2019-20 to 2023-24

In relation to paid passenger journeys, 64% of bus passenger journeys and 53% of rail passenger journeys in 2023-24 were taken using a smart ticketing option (i.e. a Smartcard, mobile, ABT). The remaining bus (36%) and rail (47%) passenger journeys were taken using a non-smart option (i.e. paper tickets). The percentage of bus journeys taken using smart payment methods has been increasing since 2019-20 from 42% to 64% in 2023-24. The percentage of rail journeys taken using smart methods of payment has gradually increased since 2020-21 from 34% up to 53%.

Following further engagement with key stakeholders, it has been concluded that the statistics included in Figure 8 should focus on paid passenger journeys. This is considered to be more informative for users and is in line with performance monitoring under the PSA between DfI and Translink. Those who hold a half-fare concession pass and pay the remaining half-fare with cash are included in non-smart payment methods. Previously subsidised Education Authority journeys were included in non-smart methods and all smart pass concession journeys were included in smart methods. To assist users in understanding and dealing with this change, the up to date statistics based on this previous definition have been included in the ‘Passenger Journeys by smart / non-smart methods of payment’ section of the user guidance; in future reports only the data for paid passenger journeys will be published.

Figure 8 Paid Passenger Journeys by smart / non-smart methods: 2019-20 to 2023-24

Public Transport Vehicles

Users should note that some of the data included in this section were previously published in June 2024 as part of the Public Transport Statistics Northern Ireland: Public Transport Vehicles March 2024 ad hoc report. This was to facilitate the inclusion in the Department’s Annual Report and Accounts 2023-24.

The number of vehicles reported in this statistical bulletin refer to active fleet i.e. they include “normal” and “special” fleet (main service and others), but do not include reserve fleet. The average age of vehicles can change due to the addition of new vehicles to the active fleet and the withdrawal and / or disposal of older vehicles during the year.

At the end of March 2024, there were 1,070 Ulsterbuses, 288 Metro buses and 34 Gliders in operation which were, on average, 9.4 years, 7.1 years and 5.5 years old respectively. There were also 164 rail carriages in operation, which were on average 18 years old.

Figure 9 Public Transport Vehicles: March 2020 to March 2024

Table 1 Public Transport Vehicle average age: March 2020 to March 2024

Vehicle Age March 2020 March 2021 March 2022 March 2023 March 2024
Ulsterbus 10.4 10.1 9.4 8.9 9.4
Metro 7.9 8.2 8.8 6.3 7.1
Glider 1.7 2.7 3.6 4.5 5.4
Rail Carriages 16.0 17.0 18.0 17.0 18.0

In 2023-24, there were 39.9 million bus operating miles, an increase of 5.9% when compared with 2022-23 (37.7 million) but a decrease of 5.8% from 2019-20 (42.4 million). There were 3.8 million rail operating miles in 2023-24, the same as in the previous year but a decrease of 4.8% when compared with 2019-20 (4.0 million).

Figure 10 Public Transport Vehicle operating miles: 2019-20 to 2023-24

At the end of March 2024, 147 (10.6%) of the 1,392 buses in operation were zero emission vehicles; this included 44 (4.1%) of the 1,070 Ulsterbuses and 103 (35.8%) of the 288 Metro vehicles. The remaining 1,026 Ulsterbuses and 185 Metro vehicles were diesel fuel engines. Glider vehicles were introduced in September 2018 as a sustainable rapid transit system with all 34 vehicles (2.4% of all buses) operating as diesel hybrid.

Figure 11 Bus by fuel type: March 2020 to March 2024

In 2023-24, the majority of operating miles travelled by buses were by diesel fuelled vehicles (89.9%).The remaining operating miles were travelled by zero emission and diesel hybrid vehicles (6.8% and 3.3% respectively).

Figure 12 Buses and bus mileage by fuel type: 2019-20 to 2023-24

At the end of March 2024, almost half (47%) of all buses had free WiFi on board, up from 42% at the end of March 2023. Approximately 47% of buses had charging ports (up from 45% at the end of March 2023). Almost one third (30%) of buses had Audio Visual Information and half (50%) of all buses were equipped with an Automatic Vehicle Location device. Over two fifths (43%) of all buses accepted card payments on board (acceptance of bank cards on board bus (tap on only) was trialled in November 2021 on selected pilot routes).

At the end of March 2024, and in line with previous reporting periods, all rail carriages had facilities for WiFi, Audio Visual, Card Payments, Automatic Vehicle Location devices, and CCTV and almost three-quarters (72%) had charging ports, up from 67% at the end of March 2023.

Figure 13 Bus by onboard facilities: at end of March 2024

Infographic displaying bus by onboard facilities

Figure 14 Rail by onboard facilities: at end of March 2024

Infographic displaying train by onboard facilities

At the end of March 2024, all 1,392 buses were wheelchair accessible, of these 1,206 were low-floor buses (86.6%), 152 were Goldline and the remaining 34 were Gliders.

All 164 rail carriages in Translink active fleet were wheelchair accessible. Figures in Table 2 show the number of carriages compliant with the Technical Specification for Interoperability for Persons of Reduced Mobility (TSI PRM) (EU regulation 1300/2014) and the Rail Vehicle Accessibility Regulations (Northern Ireland) 2014 (RVAR NI). For further information on TSI PRM and RVAR compliance standards please see user guidance.

Figure 15 Compliance with accessibility regulations- buses: March 2020 to March 2024

Table 2 Compliance with accessibility regulations- rail: March 2020 to March 2024

Year end TSI PRM compliant carriages RVAR compliant carriages Wheelchair accessible carriages Total number of carriages
March 2020 129 129 143 143
March 2021 129 129 143 143
March 2022 129 129 143 143
March 2023 150 150 164 164
March 2024 150 150 164 164

Public Transport Staff

The full-time equivalent (FTE) number of staff employed by Translink in 2023-24 was 4,156, an increase of 3.9% on the number of staff in 2022-23 (4,000); 2,997 of those staff were in connection with buses (72.1%) and 1,159 with rail (27.9%).

Figures for FTE are only available from 2021-22 onwards.

User Guidance

General information

This annual report presents statistics on public transport operated by Translink in Northern Ireland and it brings together information on public transport journeys, vehicles and staff. This is an official statistics report produced by the Analysis, Statistics and Research Branch (ASRB) of the Department for Infrastructure (DfI). It has been produced in accordance with the Code of Practice for Statistics, complying with the pillars of Trustworthiness, Quality and Value. The Translink Group consists of a Public Corporation, the Northern Ireland Transport Holding Company (NITHC) which owns and controls seven private limited subsidiary companies (together referred to as the Group or Translink).

Data Quality

Readers can find out more information on the quality of the statistics in this report by accessing the Background Quality Report (BQR). The BQR informs users about the quality of the information upon which they may be drawing conclusions and making decisions.

A Quality Assurance of Administrative Data (QAAD) report is also available. This contains information on the quality of the administrative data that is included in the Public Transport Statistics Northern Ireland report. It covers a quality assessment of the data on the Merit SQL, Hexagon SQL, CoreHR Oracle, Agresso/U4 SQL, and the OmniMILE Mileage databases. These are the administrative data sources which are used to produce the ‘Public Transport Statistics Northern Ireland’ report. The assessment found that the level of risk of quality concerns in these sources is low and that the public interest is low. More details can be found in the report.

Public Transport Journeys

Coverage

The data presented in this report cover Translink’s scheduled (timetabled) services only. However, non-scheduled services (such as private hire or tours) only account for a small part of Translink’s services.

Further information on commercial bus service permit operators in Northern Ireland is available on the DfI website.

Ulsterbus/ Metro/ Glider

Ulsterbus figures include Goldline, Foyle Metro and other Ulsterbus services.

The Belfast Rapid Transit (BRT) system is operated by Translink under the brand name Glider. It connects West Belfast, East Belfast and Titanic Quarter via the city centre along the BRT corridor and became operational on 3 September 2018. Glider figures relate to Glider vehicles and the dedicated feeder services that are essential to running the Glider services. Metro and Urby services on the BRT corridors are included in the Metro and Ulsterbus figures respectively.

Impact of COVID-19

The data presented in the report include data on the use of public transport during the Coronavirus (COVID-19) pandemic.

The operating timetable below as indicated by Translink was flexed according to demand and COVID-19 lockdown restrictions and the points below give a high-level overview of the timetable in 2020-21 compared to 2019-20.

April 2020 to June 2020 (schools were closed) -operating timetable was 51% of previous year.

August 2020 (timetable increased to assist with the “Eat Out to Help Out” scheme ) -operating timetable was 64% of previous year; The Eat Out to Help Out scheme supported the hospitality sector throughout August 2020 by providing consumers with a discount of up to 50% off food and drink consumed in participating outlets.

September 2020 to December 2020 (schools were open) – operating timetable was 78% of previous year.

January 2021 to March 2021 (schools were closed) – operating timetable was 59% of previous year.

Throughout the financial year 2020-21 Translink operated bus and rail services for essential workers.

The majority (more than 94%) of services were re-instated for Metro/Glider and NIR in 2022-23 compared with 2019-20. Translink have not reinstated the full rural Ulsterbus timetable due to lack of passenger demand (approximately 87% of services were reinstated in 2022-23 compared with 2019-20 baseline).

Throughout 2021-22, there were no movement restrictions in place due to COVID-19 in Northern Ireland. However, at some points throughout the year working from home where possible was advised. This advice likely impacted passenger journeys across Northern Ireland during this period.

All remaining COVID-19 restrictions were lifted by the NI Executive on 15th February 2022.

The pandemic has prompted shifts in working and leisure patterns, which will likely change future transport patterns.

Disruption due to flooding and industrial action during 2023-24

During 2023-24, there was disruption on the rail and bus network due to flooding in November 2023. There was also a number of days of industrial action during December 2023 (4 days), January 2024 (1 day), and February 2024 (1 day).

Passenger Journeys

Passenger Journeys - Passenger journeys include fare paying, concessions and school children. Free journeys given to health and social care workers during COVID-19 pandemic are excluded.

Children aged 0-4 travel for free on Translink services and there is no assumption or adjustment made to the passenger number figures to account for the number of journeys travelled by 0-4-year-olds.

Cross border journeys, receipts and miles are included in overall figures.

It should be noted that a large proportion of Ulsterbus passenger journeys are taken by school pupils and therefore changes in the Ulsterbus trend will be partly driven by pupil numbers.

Translink operate dedicated school services along with scheduled bus and rail services to schools across Northern Ireland. Passenger journeys will be affected by school closures due to holidays (in July, August, Christmas and half-term etc).

The number of journeys taken using multi-journey tickets e.g. daily, weekly and monthly bus and rail tickets are not electronically recorded and are therefore estimated by Translink using journey factors.

Monthly Passenger Journeys

Monthly passenger journeys are also available on the NISRA data portal under the theme Travel and Transport.This allows users to view and filter the dataset, plot and visualise data on interactive charts, create favourite tables and widgets, share your results, access data in multiple formats (CSV, JSON-stat, PX and XLSX) following the Open Data recommendations and automate processes by reading data via API queries.

Translink footfall figures

The official statistics on passenger journeys are as reported in this publication - footfall figures are used operationally by Translink to track passenger flow through stations but these data are not included as official statistics in this report as this is not the official measure and there is the potential for double counting.

Passenger Receipts

Public Transport Passenger Receipts include receipts from paying passengers and income from pupil and concession fares.

Translink made revisions to its fares for Metro, Glider, NI Railways, Enterprise, Goldliner and Ulsterbus, effective from Monday 6th March 2023. Further changes to rail fares on some routes were implemented on Monday 6th November 2023.

Passenger Journeys by paid and subsidised travel

Paying passengers are any passengers who pay a fare on public transport. These include passengers who receive a half-fare concession.

Subsidised school journeys are journeys subsidised by the Education Authority.

Full-fare concessions are subsidised by DfI for people aged 60-64 and 65+, war disablement pensioners and people who are registered blind. The Northern Ireland Concessionary Fares scheme was established to promote accessible public transport for members of the community who are most at risk of social exclusion, through discounted fares.

Paid Passenger Journeys by payment types

Journeys that are paid for in cash are classified as “cash” in Figure 7.
Non-cash payments cover payments that are made by card, Apple Pay, ABT, or Smartcard.

ABT (Account-Based Ticketing) provides capped contactless fares across Northern Ireland.

Paid Passenger Journeys by smart / non-smart methods of payment

Smart methods of passenger journeys use Smartcard, mobile and ABT.

Non-smart methods use cash.

Following further engagement with key stakeholders, it has been concluded that the statistics included in Figure 8 should focus on paid passenger journeys. This is considered to be more informative for users and is in line with performance monitoring under the PSA between DfI and Translink. Those who hold a half-fare concession pass and pay the remaining half-fare with cash are included in non-smart payment methods. Previously subsidised Education Authority journeys were included in non-smart methods and all smart pass concession journeys were included in smart methods.

As detailed above the following figure comprises the smart/ non-smart journeys by method of payment based on the definitions used in previous Public Transport Statistics publications which includes journeys that were subsidised by the Education Authority or DfI.

Paid Passenger Journeys by smart / non-smart methods: 2019-20 to 2023-24 (includes subsidised journeys)

Passenger miles for rail

Translink calculate passenger miles for rail by multiplying the number of passenger journeys on a particular flow by the number of corresponding track miles between stations.

Years / 52-week periods

All years in Figures and Tables cover 52-week periods.

Financial year end dates

Translink figures are financial period based. The financial year end date varies each year but is always the last Sunday in March. The financial year end dates for 2019-20 to 2023-24 data are as follows:

Financial Year End Date
2019-20 29/03/2020
2020-21 28/03/2021
2021-22 27/03/2022
2022-23 26/03/2023
2023-24 31/03/2024

Public Transport Vehicles

Users should note that some of the data included in this section were previously published in June 2024 as part of the Public Transport Statistics Northern Ireland: Public Transport Vehicles March 2024 ad hoc report. This was to facilitate the inclusion of these data in DfI strategic reports.

Fleet

The fleet numbers refer to active fleet i.e. they include “normal” and “special” fleet (main service and others), but do not include reserve fleet (i.e. Tour Coaches, Training Academy vehicles and any other vehicles that are not used for normal timetabled service work).

Average age of vehicles

The average age of buses in Table 1 can go down from one year to the next if new buses are purchased during the year.

The average age of rail carriages is provided to the nearest whole number.

Operating Miles

Operating miles are the number of miles operated by buses and trains on public transport services.

Onboard facilities

The following onboard facilities are available on Translink vehicles and reported in the bulletin:

• WiFi – a facility that provides passengers with free access to WiFi on board Translink vehicles.

• Audio visual – a facility that provides passengers with audio and visual information about their journey.

• Card payments - a facility that provides passengers with the opportunity to pay for their journey by card.

• Charging ports - a facility that provides passengers with the opportunity to charge personal electronic devices.

• AVL device – Automatic Vehicle Location is a facility that is used to track vehicle location in order to monitor punctuality and provide real time service information to customers.

• Closed circuit television (CCTV) – a facility that uses video cameras to monitor the inside of a Translink vehicle.

Compliance with accessibility regulations - buses and rail carriages (Figure 15 and Table 2)

Data are presented in Figure 15 on the number of wheelchair accessible buses and non-wheelchair accessible buses based on compliance with the Public Service Vehicle Accessibility Regulations (NI) 2003 (PSVAR NI).

Wheelchair accessible buses are compliant with Schedules 1 & 2 of PSVAR NI. These are single or double decked buses. They also include wheelchair accessible coaches which are compliant with Schedules 1 & 3 of PSVAR NI. These are single or double decked coaches that meet step, handhold and destination screen requirements and are wheelchair accessible.

Non-wheelchair accessible buses are compliant with Schedule 3 only of PSVAR NI. These are single decked coaches built between 2003 and 2005 that meet step, handhold and destination screen requirements so that they are accessible to people with certain disabilities, albeit not wheelchair accessible.

More details are included in the PSVAR NI 2003 legislation.

Figures for railway carriages used as Public Service Vehicles wheelchair accessibility are based on compliance with the Technical Specification for Interoperability for Persons of Reduced Mobility (TSI PRM) (EU regulation 1300/2014) and the Rail Vehicle Accessibility Regulations (Northern Ireland) 2014 (RVAR NI).

More details are included in the RVAR NI 2014 legislation.

Further information on TSI PRM is also available.

Public Transport Staff

Full-time equivalent (FTE) figures for staff are presented in this report.

In previous reports (2021-22 and 2022-23), figures were reported on the basis of the average number of staff.

However, after receiving stakeholder feedback, the number of staff is now based on the FTE figures.

Figures for FTE are only available from 2021-22 onwards.

Code of Practice

This report is published in line with the Code of Practice for Statistics. It complies with the pillars of Trustworthiness, Quality and Value.

Our statistical practice is regulated by the Office for Statistics Regulation (OSR). OSR sets the standards of trustworthiness, quality and value in the Code of Practice for Statistics that all producers of official statistics should adhere to. You are welcome to contact us directly with any comments about how we meet these standards. Alternatively, you can contact OSR by emailing or via the OSR website.

Rounding

Figures in the report may not sum to totals due to rounding.

All calculations have been undertaken on the basis of unrounded figures.

A number of tables contain rounded data and therefore there may be a slight discrepancy between the total and the sum of the constituent items.

Revisions Policy

The data presented in this bulletin are revised by exception; therefore, any revisions to the figures in this report will typically be as a result of definitional changes or corrections to errors and the impact will be quantified where possible.

The Revisions and Errors Policy for statistics produced by DfI is available on the DfI Website.

Accessibility and format

Accessibility is the ease with which users are able to access the data, also reflecting the format in which the data are available and the availability of supporting information. This publication is published in HTML format and every effort has been made to comply with the AA standard under the Web Content Accessibility Guidelines (WCAG) 2.1.

If any document is not in a format that meets your needs, please contact ASRB with your requirements.

This statistical report and associated documents are available to download free of charge.

Acknowledgements

ASRB acknowledge the assistance received from colleagues in DfI and Translink and would like to thank them for their contributions to this publication.

User Engagement

The outcome of a previous user engagement on Public Transport Statistics can be viewed on the DfI website.

We welcome feedback from users on this statistical report. Please send any comments you may have to .

Users can also provide feedback through our ongoing ASRB Customer Survey.

Associated Publications

The following publications may also be of interest to readers of this report: -

Travel Survey for Northern Ireland

Transport Statistics Great Britain

ROI Transport Omnibus

Annual Bus Statistics

Walking, Cycling and Public Transport in Northern Ireland

Transport Accessibility Statistics

Contact Information

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