LSANI Operational Activity Dashboard January 2026

LSANI Operational Activity Dashboard

January 2026

** Disclaimer ** Please Note: Figures contained in this document constitute Management Information. All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months. Accordingly, figures covering individual month-end positions cannot be added together to provide an accurate cumulative statement.

All data utilised in the creation of the figures presented within the dashboard are available for download in Excel format via the link provided below. Where applicable, historical data is also made available.

Download Data:

Dashboard Excel Tables: 180KB

Payments Activity

Payments Summary

Figure 1: Payment Key Performance Indicators (KPI)

Assessed Requests ¹ Weeks to Assess 95% ² All Paid ³ Paid excluding Queried⁴ Criminal ⁵

KPI	Assessed		All Paid		Paid Excluding Queried
	Total	Weeks to Assess 95%	Total	Weeks to Pay 95%	Total	Weeks to Pay 95%
1. Criminal (excl. COA)	3,609	5	3,592	6	2,681	5
2. Civil - AA, Rep Higher and Rep Lower Civil	3,672	3	3,576	4	3,055	3
3. Rep Lower - Children	353	9	349	10	181	9
4. Taxed - Civil and Criminal	84	2	83	4	57	2
5. Non-KPI Payments	649		586		202
Totals	8,367		8,186		6,176

KPI Targets:
Criminal (Excluding Court of Appeal): 7 Weeks by 30 Sep 2025 and 6 weeks by 31 Mar 2026
Civil - AA, Rep Higher and Rep Lower Civil: 8 Weeks by 30 Sep 2025 and 7 weeks by 31 Mar 2026
Rep Lower - Children: 12 Weeks by 30 Sep 2025 and 10 weeks by 31 Mar 2026
Taxed - Civil and Criminal: 4 Weeks

Figure 2: Summary Payments Received and Paid ³

		Volume	% Change to:		Value	% Change to:
Request Type		Jan-26	Dec-25	Jan-25	Jan-26	Dec-25	Jan-25
Civil	Received	4,532	24.0%	6.8%	£5,058,906	14.3%	6.6%
	Paid	4,316	26.1%	2.6%	£7,147,799	39.7%	63.3%
Criminal	Received	3,652	5.6%	-0.6%	£3,285,770	10.5%	16.3%
	Paid	3,870	31.6%	-25.3%	£7,702,285	57.5%	12.9%
Contemporaneous Records	Received				£621,326	-34.4%	-54.8%
Total	Received	8,184	15.1%	3.3%	£8,966,002	7.4%	0.3%
	Paid	8,186	28.6%	-12.8%	£14,850,084	48.4%	32.6%

Figure 3: Outstanding Payments Summary

Unassessed ⁶ Queried ⁷

		Volume	Value
All (Excluding CRs)	Total	4,977	£5,190,576
	Unassessed	4,105	£3,519,888
	Queried	872	£1,670,688
Civil	Total	2,552	£2,821,839
	Unassessed	2,030	£1,690,487
	Queried	522	£1,131,352
Criminal	Total	2,425	£2,368,737
	Unassessed	2,075	£1,829,401
	Queried	350	£539,336
Contemporaneous Record	Total	1,225	£4,243,399

Overall Payments

Figure 4: Payments Volume and Value, February 2024 to January 2026

Volume

Value

Incoming Payments

Figure 5: Civil Payment Requests Received, by type, April 2020 to January 2026

Volume

Value

Figure 6: Criminal Payment Requests Received, by Court Tier, April 2020 to January 2026 ⁸

Volume

Value

Outgoing Payments

Figure 7: Payment Request Outcomes, February 2025 to January 2026

Figure 8: Civil Payment Requests Paid ³ , by type, April 2020 to January 2026

Volume

Value

Figure 9: Criminal Payment Requests Paid ³ by Court Tier, April 2020 to January 2026 ⁹

Volume

Value

Figure 10: Reasons for rejected payment requests, January 2026 ¹⁰, ¹¹

Reason for rejection	Jan-26
No response to LSANI query	19.0%
Paid/claimed under another certificate	17.5%
Nil Bill	16.0%
Limited Certificate	8.5%
Duplicate claim	6.5%
Fee not payable	6.5%
Further information/supporting evidence required	5.5%
No Authority	5.5%
Incorrect request type	4.0%
Interim below minimum threshold	3.5%
Incorrect Fee Claimed	2.0%
Work done pre certificate date	2.0%
Case still ongoing	1.5%
Paid under ROC	1.5%
Disbursement not vouched	0.5%
Total	100.0%

Figure 11: Most common reasons for rejection, by category of service, January 2026 ¹¹

Advice and Assistance
No response to LSANI query (count = 2)
Paid/claimed under another certificate (count = 2)
Representation Lower
Nil Bill (count = 23
Representation Higher
No response to LSANI query (count = 21)
Criminal
Fee Not Payable (count = 11)

Figure 12: Civil Outstanding Payment Requests, May 2025 to January 2026

Please select the required tab as data has been broken down by Total, Unassessed and Queried and by volume and value.

Total Volume

Unassessed Volume

Queried Volume

Total Value

Unassessed Value

Queried Value

Figure 13: Criminal Outstanding Payment Requests, May 2025 to January 2026

Please select the required tab as data has been broken down by Total, Unassessed and Queried and by volume and value.

Total Volume

Unassessed Volume

Queried Volume

Total Value

Unassessed Value

Queried Value

Non Payment Activity

Non Payment Summary

Figure 14: Non-Payment Key Performance Indicators (KPI)

All Requests ¹² Excluding Queried Cases ¹³ Amendments ¹⁴

			All Requests				Excluding Queried Requests
	KPI	Target	%		Completed Requests		%		Completed Requests
			Jan	FYTD	Jan	FYTD	Jan	FYTD	Jan	FYTD
Applications
Non-Emergency	For Representation Higher Courts	90% in 12 weeks	95.6%	97.3%	697	6,624	100.0%	99.9%	407	3,844
	For Representation Lower Courts	95% in 12 weeks	100.0%	99.8%	619	6,691	100.0%	100.0%	386	4,286
	For Exceptional Funding	95% in 2 weeks	0.0%	34.6%	1	52		100.0%		6
Emergency		95% in 48 Hours	87.6%	88.8%	233	2,392	95.7%	98.8%	115	1,111
Appeals
Appeals	CLSAP (Panel sitting cases only)	95% in 8 weeks	100.0%	100.0%	24	255	100.0%	100.0%	20	234
	Non CLSAP	95% in 8 weeks	100.0%	98.4%	17	129	100.0%	98.8%	10	85
Authorities
First Authorities		90% in 4 weeks	93.1%	94.3%	596	5,890	94.8%	97.2%	423	4,291
Non First Authorities		85% in 12 weeks	98.3%	99.1%	978	9,895	99.7%	99.8%	749	7,427
Amendments
Adjudication Amendments		85% in 12 weeks	92.5%	96.4%	161	1,839	95.4%	99.3%	130	1,475
Reviews (Submitted from 1st April 2025)
Non-Remuneration		90% in 8 weeks	90.5%	96.0%	63	455	94.7%	98.8%	57	402
Remuneration		85% in 12 weeks	92.9%	96.8%	28	348	96.2%	99.1%	26	334

Figure 15: Summary Application, Authority, Appeal and Review Activity

Civil Applications ¹⁵ Criminal Applications ¹⁶ Completed Applications ¹⁷

			% Change to:
Request Type		Jan-26	Dec-25	Jan-25
Application
Civil	Received	3,937	33.9%	3.0%
	Completed/Withdrawn	3,740	25.0%	1.1%
	Awaiting Determination	910	28.3%	67.6%
Criminal	Received/Completed	2,137	19.1%	13.7%
Exceptional Preparation
Exceptional Preparation	Received	65	-29.3%	-35.0%
	Completed	47	-42.7%	-38.2%
Authority
Civil	Received	1,428	45.0%	-7.5%
	Completed	1,494	43.5%	-16.2%
Criminal	Received	189	29.5%	4.4%
	Completed	175	-4.4%	-9.3%
Appeal
Appeal	Received	44	-4.3%	51.7%
	Completed/Withdrawn	28	3.7%	3.7%
Internal Review/Redetermination
Internal Review/Redetermination	Received	110	74.6%	61.8%
	Completed/Withdrawn	77	67.4%	-13.5%

Applications Summary

Figure 16: Applications Received, Completed, Withdrawn and Awaiting Determination, February 2024 to January 2026 ^{15 16 17}

Figure 17: Civil Applications by type, April 2020 to January 2026

Received

Completed

Figure 18: Civil Applications Completed by Outcome, April 2025 to January 2026

Criminal Applications

Figure 19: Criminal Applications Received/Completed ¹⁶, by Court Tier, April 2020 to January 2026

Emergency Applications

Figure 20: Rep Higher Emergency applications received and completed, January 2025 to January 2026

Exceptional Preparation ¹⁸

Figure 21: Exceptional Preparation, February 2025 to January 2026

Received by court tier

Completed by court tier

Values claimed vs values assessed

Authority Requests ^{18 19 20}

Figure 22: Authority Requests Received, April 2020 to January 2026

Figure 23: Authority Requests Completed – January 2026

Appeals

Figure 24: Rep Higher Appeal Requests Received and Completed, February 2025 to January 2026

Figure 25: Internal Reviews/Redeterminations Received and Completed, February 2025 to January 2026

Messages

Figure 26: Messages – 3rd March 2025 to 2nd February 2026

Unread Messages

Unread Messages over 5 days

	03-Mar	01-Apr	01-May	02-Jun	01-Jul	01-Aug	01-Sep	01-Oct	03-Nov	01-Dec	02-Jan	03-Feb
Amendment	5	1	10	26	0	3	4	0	1	2	15	4
Appeal / Redetermination	0	1	0	0	0	0	0	1	1	0	0	0
Application	13	9	9	6	1	3	9	6	3	7	14	6
Authority	9	2	22	23	1	5	13	10	7	11	17	6
ICOS	0	0	0	0	0	0	0	0	0	0	0	0
n/a (case level messages)	15	6	20	33	3	13	42	12	19	21	22	8
Payment	1	3	0	5	1	0	1	0	12	0	3	0
Review	2	4	10	8	0	1	1	3	2	0	2	0
Transfer	0	0	0	0	0	0	0	0	0	0	0	0
Statutory charge report	0	0	1	0	0	0	0	0	0	0	0	0
Change of circumstances	0	0	0	0	0	0	0	0	0	0	0	0
Total	45	26	72	101	6	25	70	32	45	41	73	24

Processing Times

Figure 27

		As at 05/01/2026	As at 02/02/2026
AA	Means Merits  (with means complete)	Assessing at 5 January 2026	Assessing at 29 January 2026
Rep Lower	Means assessments Merits (with means complete) Merits (non means)	Assessing at 2 January 2026	Assessing at 29 January 2026
Rep Higher	Emergencies with means test complete: Non children Order Children Order Art 7-41 Children Order Art 44-58	Target met and up to date	Target met and up to date
	Non - Emergency	Currently processing as at 23 October 2025	Currently processing as at 4 December 2025
Criminal Inbox		30 Minute turnaround	30 Minute turnaround

Notes

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1. Assessed requests are defined as payment requests that have been either paid or queried with the relevant supplier.↩︎

2. Weeks to Assess 95% of requests are based upon time lapsed between date of request submission and date paid or initially queried.↩︎

3. All Paid requests are defined as requests that have been Determined or Rejected within the presented time period regardless if they have been queried with the supplier.↩︎

4. Paid excluding Queried requests are defined as requests that have been Determined or Rejected within the presented time period and have not been previously queried with supplier.↩︎

5. Excludes payments on Criminal Court of Appeal cases.↩︎

6. The Unassessed status relates to payments that have yet to be paid or queried with the supplier for further information to complete the payment.↩︎

7. The Queried status relates to payments yet to be paid and where the supplier has been contacted for further information to complete the payment.↩︎

8. A breakdown of Criminal payments received, by court tier, was not produced prior to September 2020 and therefore is not presented in Figure 6. Due to the limitations brought about by a live case management system, any effort to retrospectively estimate previous monthly breakdowns would result in a discontinuity between the cumulative total and the actual total presented for all criminal in Figure 6.↩︎

9. A breakdown of Criminal payments paid, by court tier, was not produced prior to April 2023 and therefore is not presented in Figure 9. Due to the limitations brought about by a live case management system, any effort to retrospectively estimate previous monthly breakdowns would result in a discontinuity between the cumulative total and the actual total presented for all criminal in Figure 9.↩︎

10. Percentages may not sum to 100 due to rounding.↩︎

11. Data relates to rejected payment requests that had a reason recorded against the payment request outcome (200 of 250 rejections; 80.0%).↩︎

12. Includes all requests, irrespective of whether they have been queried with the supplier during the assessment process.↩︎

13. Excludes requests that have had one or more queries raised during the assessment process.↩︎

14. The Amendment request KPI has been updated to exclusively encompass case ‘structural’ requests that could influence case progression. Previously, it included Additional Documentation requests, which serve as a means for suppliers to submit further documentation.↩︎

15. Civil applications are adjudicated by LSANI. The number Awaiting Determination at each month end is an accumulation of those received in preceding months along with the latest month and have either been queried with the requestor or awaiting assessment.↩︎

16. Criminal legal aid is granted by NICtS and cases are retrospectively transferred to LAMS. For the purposes of the dashboard, criminal applications are automatically considered as completed upon receipt by LSANI.↩︎

17. Includes application requests where the request outcome has been granted, refused, escalated from Advice and Assistance to Rep Lower or is Undetermined.↩︎

18. Figures based on the month in which requests are completed do not necessarily reflect the month they were received. Not all requests submitted in a particular month will be completed within that same month. Monthly figures are not retrospectively revised.↩︎

19. Excludes requests for Exceptional Preparation as these are captured at Figure 21. Authority requests in relation to Interpreters and Level of Representation are included. Authority requests cover for example.
    
    * A & A – authority/experts (printing costs, medical notes, PACE travel and mileage), extensions (advice, letters/emails) and interpreter/translation requests.
    
    * Criminal – authorities/experts (medical reports, medical experts and other experts such as psychologists/engineers etc.) and interpreter/translation requests.
    
    * EF – experts and outlays i.e. photocopying.↩︎

20. These data are based on expense items. It is possible for multiple authorities to be requested within a single request. Where this has occurred, each authority has been counted separately.↩︎