LSANI Operational Activity Dashboard February 2026

LSANI Operational Activity Dashboard

February 2026

** Disclaimer ** Please Note: Figures contained in this document constitute Management Information. All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months. Accordingly, figures covering individual month-end positions cannot be added together to provide an accurate cumulative statement.

All data utilised in the creation of the figures presented within the dashboard are available for download in Excel format via the link provided below. Where applicable, historical data is also made available.

Download Data:

Dashboard Excel Tables: 180KB

Payments Activity

Payments Summary

Figure 1: Payment Key Performance Indicators (KPI)

Assessed Requests ¹ Weeks to Assess 95% ² All Paid ³ Paid excluding Queried⁴ Criminal ⁵

KPI	Assessed		All Paid		Paid Excluding Queried
	Total	Weeks to Assess 95%	Total	Weeks to Pay 95%	Total	Weeks to Pay 95%
1. Criminal (excl. COA)	4,535	3	4,570	5	3,448	4
2. Civil - AA, Rep Higher and Rep Lower Civil	3,750	2	3,705	4	3,089	2
3. Rep Lower - Children	564	9	516	11	257	9
4. Taxed - Civil and Criminal	95	3	97	5	80	3
5. Non-KPI Payments	645		578		171
Totals	9,589		9,466		7,045

KPI Targets:
Criminal (Excluding Court of Appeal): 7 Weeks by 30 Sep 2025 and 6 weeks by 31 Mar 2026
Civil - AA, Rep Higher and Rep Lower Civil: 8 Weeks by 30 Sep 2025 and 7 weeks by 31 Mar 2026
Rep Lower - Children: 12 Weeks by 30 Sep 2025 and 10 weeks by 31 Mar 2026
Taxed - Civil and Criminal: 4 Weeks

Figure 2: Summary Payments Received and Paid ³

		Volume	% Change to:		Value	% Change to:
Request Type		Feb-26	Jan-26	Feb-25	Feb-26	Jan-26	Feb-25
Civil	Received	4,618	1.9%	11.5%	£4,665,827	-7.8%	-1.1%
	Paid	4,623	7.1%	-5.7%	£4,930,348	-31.0%	2.7%
Criminal	Received	3,369	-7.7%	9.6%	£2,930,848	-10.8%	51.2%
	Paid	4,843	25.1%	5.6%	£4,908,182	-36.3%	-10.6%
Contemporaneous Records	Received				£761,696	22.6%	35.3%
Total	Received	7,987	-2.4%	10.7%	£8,358,371	-6.8%	15.8%
	Paid	9,466	15.6%	-0.2%	£9,838,529	-33.7%	-4.4%

Figure 3: Outstanding Payments Summary

Unassessed ⁶ Queried ⁷

		Volume	Value
All (Excluding CRs)	Total	3,388	£3,908,355
	Unassessed	2,465	£2,440,399
	Queried	923	£1,467,956
Civil	Total	2,521	£2,661,078
	Unassessed	1,873	£1,727,941
	Queried	648	£933,137
Criminal	Total	867	£1,247,277
	Unassessed	592	£712,457
	Queried	275	£534,819
Contemporaneous Record	Total	1,244	£4,569,542

Overall Payments

Figure 4: Payments Volume and Value, March 2024 to February 2026

Volume

Value

Incoming Payments

Figure 5: Civil Payment Requests Received, by type, April 2020 to February 2026

Volume

Value

Figure 6: Criminal Payment Requests Received, by Court Tier, April 2020 to February 2026 ⁸

Volume

Value

Outgoing Payments

Figure 7: Payment Request Outcomes, March 2025 to February 2026

Figure 8: Civil Payment Requests Paid ³ , by type, April 2020 to February 2026

Volume

Value

Figure 9: Criminal Payment Requests Paid ³ by Court Tier, April 2020 to February 2026 ⁹

Volume

Value

Figure 10: Reasons for rejected payment requests, February 2026 ¹⁰, ¹¹

Reason for rejection	Feb-26
No response to LSANI query	23.8%
Paid/claimed under another certificate	20.0%
Fee not payable	9.7%
Nil Bill	9.7%
Case still ongoing	7.0%
Interim below minimum threshold	5.9%
Work done pre certificate date	5.4%
Incorrect Fee Claimed	4.3%
Duplicate claim	3.8%
limited certificate	3.2%
No Authority	2.7%
Further information/supporting evidence required	2.2%
Incorrect request type	1.6%
Paid under ROC	0.5%
Total	100.0%

Figure 11: Most common reasons for rejection, by category of service, February 2026 ¹¹

Advice and Assistance
No response to LSANI query (count = 7)
Representation Lower
Paid/claimed under another certificate (count = 19)
Representation Higher
No response to LSANI query (count = 21)
Criminal
Fee Not Payable (count = 13)

Figure 12: Civil Outstanding Payment Requests, May 2025 to February 2026

Please select the required tab as data has been broken down by Total, Unassessed and Queried and by volume and value.

Total Volume

Unassessed Volume

Queried Volume

Total Value

Unassessed Value

Queried Value

Figure 13: Criminal Outstanding Payment Requests, May 2025 to February 2026

Please select the required tab as data has been broken down by Total, Unassessed and Queried and by volume and value.

Total Volume

Unassessed Volume

Queried Volume

Total Value

Unassessed Value

Queried Value

Non Payment Activity

Non Payment Summary

Figure 14: Non-Payment Key Performance Indicators (KPI)

All Requests ¹² Excluding Queried Cases ¹³ Amendments ¹⁴

			All Requests				Excluding Queried Requests
	KPI	Target	%		Completed Requests		%		Completed Requests
			Feb	FYTD	Feb	FYTD	Feb	FYTD	Feb	FYTD
Applications
Non-Emergency	For Representation Higher Courts	90% in 12 weeks	94.5%	97.0%	722	7,343	99.5%	99.9%	414	4,257
	For Representation Lower Courts	95% in 12 weeks	99.9%	99.8%	669	7,359	100.0%	100.0%	403	4,689
	For Exceptional Funding	95% in 2 weeks	10.0%	30.6%	10	62	0.0%	85.7%	1	7
Emergency		95% in 48 Hours	86.4%	88.5%	213	2,600	99.1%	98.9%	116	1,223
Appeals
Appeals	CLSAP (Panel sitting cases only)	95% in 8 weeks	100.0%	100.0%	31	286	100.0%	100.0%	27	261
	Non CLSAP	95% in 8 weeks	100.0%	98.6%	11	140	100.0%	98.9%	6	91
Authorities
First Authorities		90% in 4 weeks	91.5%	94.1%	563	6,453	93.2%	96.8%	399	4,690
Non First Authorities		85% in 12 weeks	98.5%	99.0%	1,099	10,992	100.0%	99.8%	844	8,269
Amendments
Adjudication Amendments		85% in 12 weeks	92.4%	96.0%	170	2,009	96.3%	99.0%	136	1,611
Reviews (Submitted from 1st April 2025)
Non-Remuneration		90% in 8 weeks	98.0%	96.4%	99	554	100.0%	99.0%	89	491
Remuneration		85% in 12 weeks	92.5%	96.1%	67	415	98.3%	99.0%	58	392

Figure 15: Summary Application, Authority, Appeal and Review Activity

Civil Applications ¹⁵ Criminal Applications ¹⁶ Completed Applications ¹⁷

			% Change to:
Request Type		Feb-26	Jan-26	Feb-25
Application
Civil	Received	3,961	0.6%	8.0%
	Completed/Withdrawn	3,952	5.7%	7.6%
	Awaiting Determination	925	1.6%	69.4%
Criminal	Received/Completed	1,767	-17.3%	-6.7%
Exceptional Preparation
Exceptional Preparation	Received	54	-16.9%	-50.0%
	Completed	70	48.9%	-27.1%
Authority
Civil	Received	1,508	5.6%	-6.0%
	Completed	1,633	9.3%	-13.6%
Criminal	Received	162	-14.3%	-7.4%
	Completed	151	-13.7%	-20.5%
Appeal
Appeal	Received	45	2.3%	7.1%
	Completed/Withdrawn	32	14.3%	68.4%
Internal Review/Redetermination
Internal Review/Redetermination	Received	120	9.1%	106.9%
	Completed/Withdrawn	123	59.7%	32.3%

Applications Summary

Figure 16: Applications Received, Completed, Withdrawn and Awaiting Determination, March 2024 to February 2026 ^{15 16 17}

Figure 17: Civil Applications by type, April 2020 to February 2026

Received

Completed

Figure 18: Civil Applications Completed by Outcome, April 2025 to February 2026

Criminal Applications

Figure 19: Criminal Applications Received/Completed ¹⁶, by Court Tier, April 2020 to February 2026

Emergency Applications

Figure 20: Rep Higher Emergency applications received and completed, February 2025 to February 2026

Exceptional Preparation ¹⁸

Figure 21: Exceptional Preparation, March 2025 to February 2026

Received by court tier

Completed by court tier

Values claimed vs values assessed

Authority Requests ^{18 19 20}

Figure 22: Authority Requests Received, April 2020 to February 2026

Figure 23: Authority Requests Completed – February 2026

Appeals

Figure 24: Rep Higher Appeal Requests Received and Completed, March 2025 to February 2026

Figure 25: Internal Reviews/Redeterminations Received and Completed, March 2025 to February 2026

Messages

Figure 26: Messages – 1st April 2025 to 2nd March 2026

Unread Messages

Unread Messages over 5 days

	01-Apr	01-May	02-Jun	01-Jul	01-Aug	01-Sep	01-Oct	03-Nov	01-Dec	02-Jan	03-Feb	02-Mar
Amendment	1	10	26	0	3	4	0	1	2	15	4	8
Appeal / Redetermination	1	0	0	0	0	0	1	1	0	0	0	0
Application	9	9	6	1	3	9	6	3	7	14	6	12
Authority	2	22	23	1	5	13	10	7	11	17	6	9
ICOS	0	0	0	0	0	0	0	0	0	0	0	0
n/a (case level messages)	6	20	33	3	13	42	12	19	21	22	8	11
Payment	3	0	5	1	0	1	0	12	0	3	0	0
Review	4	10	8	0	1	1	3	2	0	2	0	0
Transfer	0	0	0	0	0	0	0	0	0	0	0	0
Statutory charge report	0	1	0	0	0	0	0	0	0	0	0	0
Change of circumstances	0	0	0	0	0	0	0	0	0	0	0	0
Total	26	72	101	6	25	70	32	45	41	73	24	40

Processing Times

Figure 27

		As at 02/02/2026	As at 02/03/2026
AA	Means Merits  (with means complete)	Assessing at 29 January 2026	Assessing 23 February 2026
Rep Lower	Means assessments Merits (with means complete) Merits (non means)	Assessing at 29 January 2026	Assessing 3 March 2026
Rep Higher	Emergencies with means test complete: Non children Order Children Order Art 7-41 Children Order Art 44-58	Target met and up to date	Target met and up to date
	Non - Emergency	Currently processing as at 4 December 2025	Currently processing at 20 January 2026
Criminal Inbox		30 Minute turnaround	30 Minute turnaround

Notes

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1. Assessed requests are defined as payment requests that have been either paid or queried with the relevant supplier.↩︎

2. Weeks to Assess 95% of requests are based upon time lapsed between date of request submission and date paid or initially queried.↩︎

3. All Paid requests are defined as requests that have been Determined or Rejected within the presented time period regardless if they have been queried with the supplier.↩︎

4. Paid excluding Queried requests are defined as requests that have been Determined or Rejected within the presented time period and have not been previously queried with supplier.↩︎

5. Excludes payments on Criminal Court of Appeal cases.↩︎

6. The Unassessed status relates to payments that have yet to be paid or queried with the supplier for further information to complete the payment.↩︎

7. The Queried status relates to payments yet to be paid and where the supplier has been contacted for further information to complete the payment.↩︎

8. A breakdown of Criminal payments received, by court tier, was not produced prior to September 2020 and therefore is not presented in Figure 6. Due to the limitations brought about by a live case management system, any effort to retrospectively estimate previous monthly breakdowns would result in a discontinuity between the cumulative total and the actual total presented for all criminal in Figure 6.↩︎

9. A breakdown of Criminal payments paid, by court tier, was not produced prior to April 2023 and therefore is not presented in Figure 9. Due to the limitations brought about by a live case management system, any effort to retrospectively estimate previous monthly breakdowns would result in a discontinuity between the cumulative total and the actual total presented for all criminal in Figure 9.↩︎

10. Percentages may not sum to 100 due to rounding.↩︎

11. Data relates to rejected payment requests that had a reason recorded against the payment request outcome (185 of 261 rejections; 70.9%).↩︎

12. Includes all requests, irrespective of whether they have been queried with the supplier during the assessment process.↩︎

13. Excludes requests that have had one or more queries raised during the assessment process.↩︎

14. The Amendment request KPI has been updated to exclusively encompass case ‘structural’ requests that could influence case progression. Previously, it included Additional Documentation requests, which serve as a means for suppliers to submit further documentation.↩︎

15. Civil applications are adjudicated by LSANI. The number Awaiting Determination at each month end is an accumulation of those received in preceding months along with the latest month and have either been queried with the requestor or awaiting assessment.↩︎

16. Criminal legal aid is granted by NICtS and cases are retrospectively transferred to LAMS. For the purposes of the dashboard, criminal applications are automatically considered as completed upon receipt by LSANI.↩︎

17. Includes application requests where the request outcome has been granted, refused, escalated from Advice and Assistance to Rep Lower or is Undetermined.↩︎

18. Figures based on the month in which requests are completed do not necessarily reflect the month they were received. Not all requests submitted in a particular month will be completed within that same month. Monthly figures are not retrospectively revised.↩︎

19. Excludes requests for Exceptional Preparation as these are captured at Figure 21. Authority requests in relation to Interpreters and Level of Representation are included. Authority requests cover for example.
    
    * A & A – authority/experts (printing costs, medical notes, PACE travel and mileage), extensions (advice, letters/emails) and interpreter/translation requests.
    
    * Criminal – authorities/experts (medical reports, medical experts and other experts such as psychologists/engineers etc.) and interpreter/translation requests.
    
    * EF – experts and outlays i.e. photocopying.↩︎

20. These data are based on expense items. It is possible for multiple authorities to be requested within a single request. Where this has occurred, each authority has been counted separately.↩︎